• 20 August 2022, 02:40 AM

Category Archives: Cloud Computing

Managed Services

6 Benefits Of Using Managed IT Services

“By giving IT staff more time to focus on progression and increasing productivity, a managed IT supplier offers businesses the support and room they need to grow.”

While new technologies present powerful opportunities for enterprises, they also introduce challenges. The pace of change in IT is unprecedented. IT departments can no longer survive on one or two computer models, a single operating system, and a short list of approved applications. The mobile devices and cloud-based technologies that have brought so much possibility have also introduced a multitude of devices, platforms and apps for IT departments to manage and secure.

For many organisations those challenges add up to significant expense: the cost of hiring and training qualified workers, purchasing the infrastructure to support emerging technologies, and keeping systems up to date. Rather than struggle to keep pace with technology, many organisations turn to managed IT providers for help. By trusting a third party such as DSM to handle cloud deployments, data center solutions, mobile initiatives, collaboration tools and security, organisations can focus their time and resources on their core business objectives.

IT service providers take a pragmatic approach to IT solutions resulting in a higher standard than many organisations are able to achieve in-house. Top service providers also offer ongoing management and maintenance of the underlying infrastructure, along with end-user support and service guarantees.

The benefits of managed IT services are clear: In 2014, only 30 percent of organisations used managed services, but within a year, that figure had nearly doubled. Managed services can cut IT costs by as much as 40 percent while doubling operational efficiency.

Turning to a trusted IT partner offers several advantages, including:

1. Freeing up IT staff

Most internal IT departments are at capacity. Outsourcing back-end functions or complex, rapidly changing technologies to a managed service provider, organisations can dedicate their in-house technology experts to projects that will further their core objectives and promote innovation.

2. Keeping pace with the demands for IT expertise

Organisations around the UK are struggling to fill IT positions, particularly in cybersecurity and cloud solutions. Outsourcing these functions to a partner with technically skilled and specialized engineers in new and emerging technologies alleviates these pressures.

3. Greater scalability

IT organisations spend weeks, even months, deploying massive systems. Many organisations are finding it more effective to start small, move fast and expand as needed. DSM’s modular approach to managed services makes it easy for enterprises to scale up or down depending on demand, such as a retailer increasing capacity around peak periods or a startup experiencing sudden growth.

4. 24/7 availability

The 9-to-5 workday is as outdated today as the phone booth. When users work around the clock, so must the network. With a managed IT provider, help is always available — days, nights, weekends or holidays — to support users.

5. Shifting the burden of compliance

In addition to regular audits, many organisations are obligated to meet standards and requirements with their IT initiatives. Reporting and security are imperative in the healthcare, education, financial services and retail industries. DSM understands the regulations that organisations are bound by and can provide the systems, processes and reports to guarantee that organisations meet their requirements — without placing that burden on in-house staff.

6. Predictable monthly costs

Every IT investment comes with peripheral costs. Organisations need adequate networks, storage, and security. They must train staff, deploy systems and manage equipment. Unexpected costs arise at any time. By outsourcing initiatives to a managed IT provider, organisations can break down their costs into fixed monthly payments. Instead of the large capital expenditures that come with managing systems in-house.

To discuss your requirement or book a free IT review please contact us @ support@dsm-gb.co.uk or call 03333 22 11 00

 

Cyberterrorism – The Silent Threat?

The business benefits of cloud computing are widely recognised but, for many organisations who have to comply with regulatory requirements, there is a need for evidence of enhanced security from their Data Centre partner.  Stolen or corrupt data can lead to loss of customers, high recovery costs and – most of all – a damaged reputation.  If an organisation is using a cloud solution they must rely on their supplier to provide the necessary level of security technology and processes.  In the Data Centre environment both physical and virtual security requirements must be demonstrated to the satisfaction of their customers.

The physical security of a data centre plays a significant role in ensuring information is kept safe.  Access to the site should be restricted to authorised people only and have round the clock surveillance.  Electronic access control systems as well as interior and exterior high resolution CCTV is a must and Data Centre managers must ensure that security is not compromised by failure of resources such as electricity.

Not only must the site be physically secure, the network infrastructure must also be safe from unauthorised penetration.  The scope of system security in the Data Centre should include security policies and practices, firewall protection, anti-virus software and continuous monitoring for incidents.  Automated solutions can be used to detect security breaches and to replicate data for regulatory compliance requirements.

“Data Centre security is of vital importance.  It’s up to the owner to ensure that the infrastructure is safe and all security procedures are fully documented and rigorously followed.   This allows our clients to focus on their core business without having any concerns over the safety of their data,” said John Morton, Sales Director, DSM.

New solutions are being introduced constantly to counter threats and meet compliance requirements in web application security and data security.  There is a wide range of security ‘add-ons’ including alerts to network events and real-time visibility into routing and traffic anomalies.  Many Data Centres are now using smart monitoring features such as Intrusion Detection which quickly identifies and alerts if human attackers, network worms or bots are attempting to compromise the system.

Only by ensuring their Data Centre partners are well protected and incorporating the latest security technologies can organisations be confident that their data remains safe.

Data: The basis of your entire business

Businesses are struggling with the deluge of data flooding their systems and need to find an effective solution for managing it. Adding to the challenge is the amount of old and inactive data that must be kept for legal and/or legacy reasons. Many organisations are still using expensive primary storage systems for their old data which eats up vast amounts of their annual IT budget. The time and effort needed for IT teams to manage overloaded and expensive traditional storage solutions is an unnecessary waste of valuable resource.

So what should you do with all those terabytes of data?

Things to consider when making decisions about storage management are:

Data Storage Solutions Vary With Business Size
Only 20% of businesses store a petabyte or more of data while 40% of businesses have less than 50 terabytes of data. Recognising this, most IT managers and business owners consider that, if they are in the SMB sector, an enterprise storage solution would be an overkill. In reality the best solution for them is likely to be based on enterprise technology but tailored to fit their data storage requirements.

Tape Storage Is Not The Answer
Tape storage is still being used by many organisations who believe this is a cheap option however, in reality it is very demanding in management, highly unreliable and when needed, rarely leads to complete recovery of data.

How Important Is All That Data?
Studies have shown that almost 60% of data stored is old or inactive and is unlikely to be used ever again. Therefore, considering the cost of storage, it would be financially worthwhile to invest time in cleansing this data and weeding out duplicated or obsolete information.

Public Cloud Storage Can Be Risky
Studies suggest that many businesses have suffered unauthorised cloud access using storage services like Dropbox and Google Drive. This is often caused by individual employees using the cloud to store their data without the security precautions of a corporate storage solution. Most organisations do not adequately consider the implications of what measures their service provider has made to enable recovery of customer data in the event of a system failure – or worse, if their service provider goes out of business altogether.

Storage Will Remain A Business Challenge
It is apparent that business data will continue to grow at a rapid rate and therefore storage management is always going to be an important consideration. By being proactive about creating long-term solutions, organisations can save time and money, which is better invested in developing their core business.
It is important to evaluate the overall needs of the business when deciding which way to go in enterprise data storage. Price, technology, SLAs, disaster recovery, security and compliance are only a few of the factors that must be considered.

DSM Group have experts on hand to discuss your specific storage requirements and help you to find the best solution for your business.