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Materials published on this site may only be copied or used for non-commercial purposes within your organisation. No other use of the information is permitted. In consideration of this permission, all printouts, copies or reproductions of all or any part of the information contained in this site must include all copyright and other proprietary notices. User obtains no rights in the information or in any product, process, technology or trademark which it includes or describes, and is expressly prohibited from modifying the information or creating derivative works without the express written consent of DSM (GB) Ltd or it’s partners. Use or transmission of all or any part of the information contained in this site in violation of any applicable UK or other legislation is hereby expressly prohibited.
The information contained in this site is provided “as is”. DSM (GB) Ltd expressly disclaims all representations and warranties of any kind regarding the contents or use of the information including, but not limited to, express and implied warranties of merchantability, fitness for a particular use, or non-infringement. In no event will DSM (GB) Ltd be liable for any direct, indirect, special, incidental or consequential damages, including lost profits, lost business or lost data, resulting from the use of or reliance upon the information, whether or not DSM (GB) Ltd has been advised of the possibility of such damages.
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Customer Service Level Agreement
Please contact us using one of the contact methods below, outside of office hours please email us at email@example.com. We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.
Any complaints should be sent in writing to the registered company address or via email to firstname.lastname@example.org (subject ‘complaint’). Complaints will be responded to within 5 business days.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at email@example.com with details of the abuse. We will investigate your complaint and respond to you within 1 business day.
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