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Customer Service Level Agreement
Please contact us using one of the contact methods below, outside of office hours please email us at firstname.lastname@example.org. We will to respond to all points of contact within 1 business day and aim to resolve any issues you have within 5 business days.
Any complaints should be sent in writing to the registered company address or via email to email@example.com (subject ‘complaint’). Complaints will be responded to within 5 business days.
If you wish to raise a complaint about abuse you have received (phishing scams, spam emails etc), please contact us at firstname.lastname@example.org with details of the abuse. We will investigate your complaint and respond to you within 1 business day.
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